5 Things To Know Before You Renew Your Health Insurance

When purchasing health insurance, you are generally committing yourself to a one-year contract. Every year before your contract renewal date, you have the opportunity to assess whether the plan still fits your needs and budget. You have the right to change plans and your broker should be there to help you throughout the process. 

AD MediLink experts explain everything you need to know about this important time of the year and share some insider tips and tricks. 

 

1 – Your renewal date is not the same as renewability

While your renewal date is yearly, your policy’s renewability means how many times you can renew your policy. Renewability is key when planning for the future because you want to make sure you can renew your health policy until you die.  

Two types of renewability exist. Your plan may either have life renewability or an age limit:

(1) When a plan is renewable for life, it means that you may stay under the same policy for your whole life, regardless of your health conditions. Every medical condition that is declared after you have joined the plan will be covered until you decide to end the plan. 

(2) However, some plans set an age limit. It means that some plans cover you until you reach a certain age like 60 or 70 years old. In fact, most employee medical benefits end at age 65 in Hong Kong. Insurers consider that the balance between benefits and risks is not positive anymore and the contract ought to be terminated.

 

2 – What may happen when your health insurance policy renews?

When your broker contacts you 4 to 6 weeks before your renewal date, it is your decision whether to continue or not the policy. The product and its premiums may have changed over the years and here are a few things to keep in mind when that time comes:

Premium increase: 

Premiums usually increase every year because of: 

Medical inflation: in Hong Kong medical inflation is around 8 to 10% on average.
Product performance: every insurer has a different market strategy and appetite for risk. If the product’s performance is poor (i.e. bad claim ratios), it will likely increase the following year.
Your age: the older you get the greater the risk. Some plans are based on yearly age increases and other plans on age brackets increases. 

Keep in mind: brokers have no control over private medical inflation in Hong Kong nor the insurers’ product performances. 

Your benefits may change: 

This is uncommon but you might face a change in your benefits. Products evolve to better fit the market, so before renewing it is best to check for any potential changes. Typically, those changes are usually to your advantage. That being said, in the past years at AD MediLink we have witnessed product changes that were detrimental to members. We advise that you double check any changes with your broker/advisor. 

Your product might be shelved: 

Insurers sometimes decide to stop selling a product, and it can be for many reasons. It is called shelving a product. In that case, the clients under the old policy will be offered two possibilities. Either they stay under the old plan, or they migrate to another product with their insurer without undergoing new underwriting. Talk to your broker/advisor to know what is the best solution for you.

 

Looking for help?

 

3 –  How to renew your health insurance policy? 

Four to six weeks before renewal date, your advisor will contact you. It is his/her duty to do so. Your advisor will comunicate any price inflation and changes that may occur in your benefits. 

Then, it is your duty to share any changes in your situation, such as jurisdiction changes (you relocated to another country) or switching job (loss of work coverage). Your advisor needs this information in order to best advise you. 

Based on this, your advisor may present new options. However keep in mind that switching plans or changing the insurer will likely involve new underwriting (answering a new medical questionnaire) and that any conditions declared under the previous plan will be considered as pre-existing conditions under the new one. Therefore, coming under exclusion or causing a higher premium.

 

4- Express or tacit renewal?

Depending on your insurer, renewal may be express or tacit. 

Tacit renewal: It means that your silence will be interpreted as consent to continue under the same policy. If you do not wish to renew, you will have to say it loud and clear.
Express renewal: On the contrary, a clear “Yes, I wish to continue” is expected here. If you do not say anything, your policy will stop. Your insurer will need a clear answer to renew the contract. 

Expert tips → Beware of your method of payment during renewal
If you pay your premium by credit card, beware of the fact that some insurers do not wait for your express consent to continue the plan. It means that whether or not you want to stay, if you did not express your decision in time, they might automatically charge you. Make sure to be cautious and check your bank statements if you have decided to stop your coverage with your previous insurer.

 

5 – Final Tips & Tricks

If your situation has changed or if you wish to switch plans/insurance providers, make sure to reach out to your advisor at least 2 months before your renewal date. This will give you more time to look into your options and make an informed decision. 

If you have pre-existing conditions and would like to shop around to compare counter-offers from different insurance providers, it is recommended to reach out to your health insurance advisor at least 3 months before your renewal date. 

 

Looking for advice on your health insurance? Contact AD MediLink now at hello@admedilink.hk or +852 2296 9773 to receive a free quote and expert advice. Advisors uniquely trained on the Hong Kong healthcare system will answer all your questions on both the public and private sectors.

 

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This article was independently written by AD MediLink and is not sponsored. It is informative only and not intended to be a substitute for professional advice and should never be relied upon for specific advice.