The Guide to Group Health Insurance in HK: Startups, SMEs & beyond
From startups to small and medium-sized enterprises (SMEs), providing health insurance to employees makes a huge difference and is an important attraction and retention tool. In Hong Kong, medical benefits are by far the number one benefit that employees are most interested in. This is partly because Hong Kong has the second most expensive private health system in the world after the United States.
At AD MediLink, we educate and advise companies every day about their health insurance options. Often times we receive the same questions from clients, so let us share some of the most common ones.
If you are in HR or manage a business and wonder what your options are, here is a practical guide with tips to choose the right group medical plan.
1 – What’s the difference between Medical Insurance and Employee Compensation Insurance?
Unlike Employee Compensation Insurance (EC), health insurance is not legally mandatory in Hong Kong. It is fully up to the employer to decide whether the company will provide medical insurance to its employees and dependents.
EC is legally required and inexpensive:
Employee compensation insurance covers every employee regardless of their length of services, working hours (full-time or part-time job) and place of employment. This insurance cover is for occupational disease, death in the course of employment and work injuries. If a company fails to comply, the risk is a maximum fine of HK$100,000 and 2 years of imprisonment. To know more about employee compensation insurance, please click here.
Group Medical Insurance is not legally required but it is a key tool to attract and keep staff:
Employee medical benefits cover the health of your employees for conditions which are not work-related. While there is no legal obligation to provide employee medical benefits, it is by far the number one benefit employees are interested in. Hong Kong has the second most expensive private health system in the world after the United States. Moreover, in Hong Kong staff turnover is generally quite high. This is why all large companies provide medical cover to their staff and startups/SMEs use these benefits to keep their staff and compete for the best candidates.
2 – Medical insurance for Startups/SMEs: what’s standard practice in Hong Kong?
The vast majority of competitive startups and SMEs i.e. those looking to attract and retain employees, do provide medical coverage to their staff and dependents. That being said, the level and extent of coverage varies greatly and is often tiered acording to staff levels within the company. In other words, the higher you are in the hierarchy, the better medical benefits you have.
a) Standard benefits
In Hong Kong, most employee medical schemes provide the following categories of protection:
○ Hospital / Inpatient
○ Worldwide evacuation
Some of the additional benefits employers provide are:
○ Annual physical exam (body check)
b) Standard sub-limits
In Hong Kong there is a wide range of medical benefits you can choose from and in the end it all boils down to costs and quality. Beware that with basic employee medical benefits, there are many sub-limits per category of care and that these limits can easily be reached in Hong Kong’s private health sector. With such sub-limits, your employee will often have to pay out-of-pocket, use any top-up medical plan he/she holds, or seek services in the public sector where HA charges and fees are much lower.
With comprehensive employee medical benefits, premiums are much higher but your employees are generally fully covered when seeking services in the private health sector (no sub-limits).
c) Standard room levels
One of the unique characteristics of the Hong Kong private medical system is that doctors’ fees are correlated to the hospital room type. In other words, the more expensive the room, the more expensive all the other fees. You can learn more about private hospital room fees here.
This why you can choose employee medical benefits that are for private, semi-private or ward level rooms. The less expensive the room level, the less expensive the insurance premiums. In the past years, the AD MediLink team has witnessed a preference for semi-private room cover for basic employee cover and private room for comprehensive employee benefits.
3 – Who is covered under work medical insurance?
While some companies choose to cover employees only, others also cover dependents (spouse and children). Note that grand-parents/parents cannot qualify as dependents. Whether you choose to cover or not dependents is matter of cost and HR policy. Does a couple have to be married or not for the spouse to qualify as dependent? It’s a matter of internal company policy. Your insurance provider will not ask for proof of marriage.
4 – Is it possible to get a group medical plan for 1 or 2 employees only?
Very few insurance providers accept to start group plans as of 1 or 2 employees. In fact, the standard minimum to start a medical plan in Hong Kong varies between 3 to 5 employees.
When starting small, you can either get an individual plan per employee or look into your options for micro-enterprises. We at AD MediLink work with some insurance providers that can start group medical plans as of 1 or 2 employees only.
While the number of employees is not large enough to provide any premium discounts or medical history disregard (coverage of medical pre-existing conditions), it provides greater flexibility than individual policies:
→ You can add/remove employees throughout the policy year and be charged/reimbursed pro rata.
A micro group plan is therefore more flexible than an individual plan which locks coverage for one year. This is particularly attractive to start-ups that often face financial challenges.
5 – How does the number of employees influence my options?
*Medical history disregard: This means that employees won’t be discriminated based on their pre-existing conditions. Employees and dependents are fully covered regardless of their conditions/medical history.
Common practice: Under basic group plans in Hong Kong, the rules around the coverage pre-existing conditions are different and you should seek advice from your insurance advisor.
6 – Can employees keep their medical benefits when they leave?
When changing or switching jobs, employees usually automatically lose their medical coverage. That being said, there are exceptions on the market. Your broker can you help you add a portability option to your medical group plan (also known as ‘guarantee of conversion’) through which an employee that leaves your company can elect to convert his/her group cover to individual cover.
While this is rare, it is hugely attractive for employees, especially in case of pre-existing conditions. This will prevent them from undergoing new underwriting with a new insurer and risking total exclusion of their pre-existing conditions under their new plan.
Looking for health insurance? For expert advice and top-notch service, contact AD MediLink now at firstname.lastname@example.org or +852 2606 2668 to receive a free quote. An advisor uniquely trained on the Hong Kong healthcare system will be in touch to answer all your questions about health insurance and healthcare.
This article was independently written by AD MediLink and is not sponsored. It is informative only, not intended to be a substitute for professional advice and should never be relied upon for specific advice.